What happens when the cloud is down?

A few days ago it was the RIM network that suddenly went down, cutting people off from their emails and other BlackBerry goodness (which some saw as a good thing rather than a catastrophe) — and this morning it was Amazon’s S3 network that suddenly went offline. The network provides cheap remote storage for dozens of Web startups, including Twitter, as well as some larger companies. What users of those services wound up with for several hours was a host of 404 and other errors.

This is something I was just talking about on TVO’s The Agenda program (there’s more info here, if you’re interested), and I wrote another post about it after reading danah boyd’s account of someone who was suddenly cut off by Google. Ironically, in that post I mentioned how I was in the process of backing up my photos to Amazon’s S3 using JungleDisk. I also wrote a column for the Globe about the RIM outage (which is here) and the implications for cloud computing.

As a friend pointed out to me on Twitter this morning — when I described the S3 outage as “another caution flag in the cloud computing race” — these kinds of outages happen all the time with hosting providers (including my blog host) and other remote storage companies, not to mention Internet cables being severed under the ocean and so on. But every time it happens it’s another reminder about the need to maintain multiple redundant backups for the data you care about.

Your competition: The press release

It hasn’t gotten a lot of notice, but Richard MacManus has a post up at Read/Write Web that I thought was pretty interesting, about an email he got from Business Wire, in which the press release service brags about its ability to bypass the blogosphere and traditional media and go directly to the markets it is trying to reach, by showing up on Techmeme and other aggregators, as well as in search results.

This may sound like a lot of hot air from a PR service, but as Richard notes in the post, there is ample evidence of press releases showing up at the top of conversation threads on Techmeme. Richard also has some quotes from Gabe Rivera, in which he talks about how that isn’t necessarily a bad thing — provided they are well written — and how some blog posts amount to poorly rewritten press releases anyway.

It was that last point that really struck me. Why shouldn’t press releases get better play than some blog post that basically takes the key facts and repeats them? If a press release gets across the information and has it first, then it deserves to be there — and as Richard notes, as press releases get more “social” and add links and even video, they become more like blog posts, and are even more likely to hit Techmeme.

Memo to the blogosphere: You might want to keep all that in mind the next time you try to get some juice out of posting a rewritten press release. That kind of thing works in traditional media, but it’s probably not going to fly for very long in new media.

Seesmic: Still don’t really get it

Loic LeMeur’s video startup, Seesmic, has finally opened up to the public after being a hot beta invite for some time now, but I have to admit that — while I think it’s great that Loic has managed to raise $6-million from a host of luminaries in the Silicon Valley scene — I still don’t really get it. It’s not just Seesmic either. I don’t get Qik or Mogulus or Ustream or any of those other video things either.

Maybe it’s just that I’m too old (hey, you kids — knock it off back there) and/or too ugly and uncharismatic to get the appeal of video multicasting. Let’s face it, I’m no Loren Feldman. And that’s kind of my point. Most people aren’t Loren Feldman or iJustine or (God forbid) Robert Scoble. Maybe people using Seesmic just want to talk with their friends, and that’s fine. But I don’t see it as being a huge deal, really — or a compelling business, for that matter.

After all, as Valleywag has pointed out, we’ve had video mail-type apps for a long time now. I remember using video chat as far back as 1996, and I didn’t really see the point then either. It’s fun for awhile, but the appeal seems to wane relatively quickly — at least for me, anyway (and apparently for Frederic at The Last Podcast as well).

I’ve said it before — I just don’t think video is as compelling a medium for discussion as blogs are. Video can start discussions or conversations, and Loren’s vlog is a great example of that, but it doesn’t really lend itself to the back-and-forth that makes blogs so appealing — plus, you can’t search it easily, or scan it quickly the way you can with text.

People keep posting Twitter messages saying “I’m streaming live — come chat with me!” and yet I never do. Why? Maybe I’m busy, maybe I just don’t feel like it. The point is, no one ever posts on their blog: “Hey, I’m blogging right now — come comment on my post!” Blogging is asynchronous in that sense, I guess, and that makes its appeal a lot broader, I think. But then again, I am a print guy 🙂 If you think I’m wrong, feel free to let me know.

The future of the newspaper?

The Mobile Gadgeteer at ZDNet has some amazing video of the Readius eInk mobile reader, which folds up into something that looks about the same size as a bulky cellphone or first-generation mp3 player. The text appears to be very similar to the Sony e-book reader (although faster, as the video notes), but the amazing part is how easily it folds up at the end of the video. If you’re impatient, fast-forward to about 2:08.

[youtube https://www.youtube.com/watch?v=BVPSmbJf8aQ&rel=1&border=1&w=425&h=373]

Yahoo staffers clogging the exits

Many people seem surprised that Yahoo would go ahead with layoffs despite its ongoing takeover battle with Microbeast, but the fact is that everything doesn’t grind to a halt when a takeover offer shows up. Yahoo has to proceed as though the deal may not go through, regardless of whether the odds are overwhelmingly stacked in favour of a Micro-hoo merger succeeding (which in my opinion they are). But one thing that is likely to change is the number of people looking for an exit.

Some people — such as Susan Mernit and Ryan Kuder, who have blogged and Twittered their departures — are part of the layoff-induced exodus. Others seem to be leaving of their own accord, however, including (according to a report at TechCrunch) Brad Horowitz, the head of Yahoo’s technology arm, who is reportedly going to the Great Google. Valleywag says he’ll be working on the OpenSocial project.

If I were a betting man, I would expect the number of smart Yahoo employees making that leap to increase exponentially over the next few weeks and months. Just think about it: would you want to not only be acquired by Microsoft — the king of .Net and shrink-wrapped software — but submerged in a sea of merger-related bureaucracy and time-sucking process for the next year or two? I wouldn’t. I hope Google has brought in extra staff to handle all the calls.

Scientist reconstructs Guthrie bootleg

Mike Masnick at Techdirt points to a fascinating piece that I also came across earlier today, which describes how a mathematician helped win a Grammy — by using algorithms to restore an ancient bootleg of legendary folk singer Woody Guthrie singing a tune. The recording was so old, and the device used to record it so fragile, that it had to be painstakingly reconstructed using a fascinating process.

As Mike notes, it’s ironic that everyone is so happy to have what amounts to an illegal copy of Guthrie’s song — and also notes how the Guthrie estate has been less than enthusiastic about sharing the legend’s music, despite Guthrie’s own views on copyright. But the thing that really struck me as ironic, as I mentioned in a comment on Mike’s post, is that I listened to both copies of the song, and I actually prefer the original.

Harvard votes to free its research

It’s in danger of sliding off Techmeme as I write this, but I wanted to send a shout out to Harvard for its proposal to set academic research free on the Web (I wonder if that’s the first time the words “shout out” and the word “Harvard” have appeared in a sentence together). According to this report, the university today voted to require faculty in the Arts & Sciences department to make their research available for free on the Harvard website (although there is an opt-out clause).

This move is being promoted by the Open Access movement, which wants universities of all kinds to make their research freely available. The author still retains the copyright, and is free to submit his or her work to any academic journals, but the paper is also provided for free on the Web. Many proponents argue that too much research — much of which is publicly funded — winds up trapped in journals that no one but academics have access to, journals that cost universities a lot of money to subscribe to.

Web sociologist danah boyd recently called for a boycott of any journal that doesn’t provide its articles to the public in some form:

“Even if you read an early draft of my article in essay form, you’ll probably never get to read the cleaned up version. Nor will you get to see the cool articles on alternate reality gaming, crowd-sourcing, convergent mobile media, and video game modding that are also in this issue. That’s super depressing… I vow that this is the last article that I will publish to which the public cannot get access. I am boycotting locked-down journals and I’d like to ask other academics to do the same.”

Others who have written on this topic include David “Joho the Blog” Weinberger, who says he wishes the policy went even further. Weinberger is a fellow at Harvard’s Berkman Center for the Internet and Society. In a comment on his post, University of Toronto scholar Mark Federman says that he hopes “the academic journal business model heads down the same road as the aluminum-disk-coated-with-plastic business.”

Drop that mouse and put your hands up!

According to The Times, a draft bill — known as a “green paper” — is being circulated in Britain recommending that Internet service providers become a kind of police force for copyrighted content, with anyone who shares such content illegally automatically subject to a “three strikes and you’re out” rule. After two warnings, the draft legislation says, they would have their Internet access cut off.

There are a couple of obvious problems with this idea. For one thing, it isn’t likely to stop serious downloaders at all. As Stan Schroeder suggests in his post at Mashable, there are any number of ways around the filters that ISPs might use to detect such illegal activity — including anonymous proxies, steganography and so on. Would all of those things become illegal as well? And how many illegal files would you have to share before you got the warning from your provider — one, 10, a thousand?

As Mike Masnick notes at Techdirt, this is hardly the first time this idea has come up. Not only did U2’s manager Paul McGuinness effectively come out and demand recently that ISPs police the Internet, but the French government has been considering legislation similar to that proposed by the UK green paper. But there has been very little discussion of whether such a move would even work, let alone whether it is advisable. I would argue that the answer is no in both cases.

Not only would turning ISPs into Internet police open up a giant can of worms — would they be filtering for hate speech or disturbing images or potential anti-government sentiments as well? — but criminalizing copyright infringement on such a massive scale is just wrong. It’s all out of proportion with the damage that is allegedly being inflicted. What we are seeing is the evolution of the content business, not a worldwide crime spree that needs draconian legislation.

Toronto firm buys Hot or Not?

Mike Arrington is reporting at TechCrunch that the dating site Hot or Not has been acquired for $20-million (apparently in cash) by a Toronto-based company called Avid Life Media. Since I had never heard of Avid Life Media before, I found this kind of interesting, so I looked around a bit to see what I could find out about it. There’s not a lot of history about the company, but it bought another dating site — Ashley Madison — last fall for an undisclosed sum. Ashley Madison (friends tell me) is a site that specializes in catering to married people who want to find partners other than their spouses.

My impression — and it’s only an impression — is that Avid Life Media somehow emerged from AshleyMadison.com, since Avid’s current president, Noel Biderman, has also been the chief operating officer of AshleyMadison since February of 2007 (according to his LinkedIn profile). Before that he was a vice-president at JumpTV.com for about three months, and before that it says he worked for an Internet company called Move. Avid also bought a Toronto-based green network called FiveLimes last summer for an undisclosed sum.

Video interlude: Me on The Agenda

For anyone who’s interested, video of my appearance on TVO’s The Agenda with Steve Paikin is now up at the network’s website, or you can click and watch it below in a popup. As I mentioned in a previous post, I was on last Friday talking about the future of “cloud computing” with Nick Carr of Roughtype (who just came out with a book on the subject), as well as CBC tech commentator Jesse Hirsh and ComputerWorld Canada editor Shane Schick. We talked about some of the benefits and disadvantages, the security issues, whether the Macbook Air makes a good “cloud computer” and some other topics as well. It was a fun show, although Shane apparently didn’t think too much of Jesse’s views on the value of IT administrators.

the-agenda.png

Microsoft buys Danger, renames it Safety

It’s been awhile since Microsoft did anything really game-changing in the mobile space. Windows Mobile devices, and they work fine most of the time, but they are about as exciting as dry toast (of course, if you’re British, dry toast is pretty exciting). Now, Microbeast seems to want to step up its game, with the purchase of Danger Inc., maker of the Sidekick. But will it bring any life to Microsoft’s mobile efforts?

Like my recuperating friend Om Malik at GigaOm, I’ve been following Danger from the early days, when Andy Rubin started the company and got backing from some senior VC types to shake things up in the mobile space. And the Sidekick handset did that — even the first version, which was kind of clunky, was a pleasure to use, with its flip-out swivelling screen and keypad, and the focus on instant messaging and text messaging.

The mobile industry is a pretty vicious place, though, and Danger was arguably underfunded from the beginning. It was also (as Om notes) a closed system, and so didn’t get a lot of juice from downloadable apps or plugins. And Andy Rubin has since left the company and is now running Google’s mobile Android project. I see the Microsoft acquisition going one of two ways: Danger could bring some creativity into Microsoft, or the beast from Redmond could crush all the life out of the tiny startup. I’ll leave you to guess which of the two is more likely.

Yahoo and AOL: Desperation squared

The Times is reporting that Yahoo wants to restart merger talks with AOL as a way of avoiding the clutches of Microsoft, a move that — if true — is roughly equivalent to screaming “we’re totally desperate” from the rooftops of Yahoo headquarters. In this case, of course, it’s difficult to know who is the more desperate of the two, Yahoo or AOL. Neither has what amounts to a viable strategy, and neither has managed to capitalize on any of their vaunted media assets, despite years of trying.

Obviously, Yahoo has to cozy up to just about anyone (even Disney, apparently) in order to try and get Microsoft to jack up its offer from what the Web company believes is an insulting $44-billion or so. Like my friend Paul Kedrosky, I think Yahoo is going through the corporate-takeover equivalent of Elizabeth Kubler-Ross’s classic stages of grief — anger, denial, bargaining, etc. Right now it’s stuck in bargaining.

Fiduciary duty obviously compels the Yahoo board to fight the Microbeast, but it still seems somewhat futile. I hope Jerry Yang doesn’t try to actually float the idea that a merger with AOL would be a good thing for Yahoo — the howls of laughter would drown him out. Better for Yahoo to suck on a tailpipe out in the corporate garage than succumb to that. Rafat Ali at PaidContent says it’s pretty unlikely that Time Warner would do it, and Ashkan at HipMojo doesn’t think it’s too likely either.

Books 2.0: Neil Gaiman goes free

Cory Doctorow over at BoingBoing has the news that author Neil Gaiman has gotten approval from his publisher to offer one of his books online for free — perhaps inspired by the story of Brazilian author Paulo Coelho, who started pirating his own books and noticed that sales of actual physical copies of his books began to take off as a result. Other authors who have experimented with a similar approach include Charles Sheehan-Miles and economist David Levine. Of course, Cory — who is also a science-fiction author — has also offered some of his own works online for free.

Rafat Ali at PaidContent has news of a couple of other publisher experiments as well, including a move by Random House to sell individual chapters online, and a move by Harper Collins to release digital versions of some books online (including a book by Paulo Coelho), although as Rafat points out the digital copies are crippleware.

The Obama video: media at hyper-speed

I was talking with a colleague recently about the Barack Obama tribute video made by Will.i.am from the Black-Eyed Peas and Bob Dylan’s son Jesse, and how fascinating it was to watch as it made its way through various media last week, from emails and Twitter feeds to blog posts and then into newspapers and media websites.

When I first came across the video, known as the “Yes We Can” video, people were describing it as compelling and passionate — many seemed impressed by the fact that it wasn’t official, and that it had young men and women of all colours in it, symbolizing the breadth of Obama’s reach and how people connect with his message.

Over time, however, you could see the tide starting to turn. Some people started to talk about how slick it was — filled with celebrities and very commercial, in a music-video kind of way. Then people started musing about how that was part of the problem with Obama’s campaign to begin with: style over substance, etc. The blog NewTeeVee called it an “appalling exercise in celebrity self-congratulation.”

Within a day or two, the video was being used as an example of how “user-generated” media isn’t always such a great thing for a campaign. The political site Hot Air called it “disturbingly cool,” while a blogger at The New Republic wondered whether it might not hurt Obama more than help him. One commenter on Twitter wondered when Obama campaign had started having his videos done by The Gap.

So the Obama video went from blockbuster media event and unadulterated success story to backlash in about 48 hours — less time than it would have taken for a typical campaign video to even be distributed to TV networks a few years ago, let alone watched by almost two million people, posted to blogs, commented on and analyzed. Fascinating.