Note: This was originally published as the daily newsletter for the Columbia Journalism Review, where I am the chief digital writer
After Donald Trump was elected in 2016, misinformation—and its more toxic cousin, disinformation—stopped being just an academic concept, and started feeling like a social and political emergency. Concerns about Russian trolls meddling in American elections were soon compounded by hoaxes and conspiracy theories involving COVID-19. Even those who could agree on the definition of misinformation, however, debated what to do about it: should Facebook and Twitter be forced to remove “fake news” and disinformation, especially about something as critical as a pandemic? Should they be forced to “deplatform” repeated disinfo spreaders such as Trump and his ilk, so as not to infect others with their dangerous delusions?
After coming under pressure to do so, both from the general public and from president Biden and members of Congress, Facebook and Twitter—and to a lesser extent, YouTube—started actively removing this kind of content. They began by banning the accounts of people such as Trump and Alex Jones, who runs a disinformation operation known as InfoWars, and later started blocking or “down-ranking” COVID-related misinformation that appeared to be deliberately harmful. But was this the right way of handling the problem? Some argue that it is, and that “deplatforming” people like Trump—or even blocking entire platforms, such as the right-wing Twitter clone Parler—works, in the sense that it removes the problem. But not everyone agrees.
The Royal Society, a scientific organization founded in the UK in 1660, recently released a report on the online information environment, which states that “censoring or removing inaccurate, misleading and false content, whether it’s shared unwittingly or deliberately, is not a silver bullet and may undermine the scientific process and public trust.” Frank Kelly, a professor at the University of Cambridge and the chairman of the report, wrote that the nature of science includes uncertainty, especially when it is trying to deal with an unprecedented medical crisis like the pandemic. “In the early days of the pandemic, science was too often painted as absolute and somehow not to be trusted when it corrects itself,” he wrote, “but that prodding and testing of received wisdom is integral to the advancement of science, and society.”
Continue reading “Is getting rid of misinformation the right approach?”