Broken windows and a call for help

The always excellent Jason Kottke has a post up that got me thinking about the “broken windows” theory and how it applies to online communities. The theory — articulated in this piece from The Atlantic in 1982 — states that crime and bad behaviour of various kinds tends to proliferate where there are obvious signs of neglect, such as broken windows. In other words, if people perceive that no one cares or is looking after a place, the odds of vandalism increase, and The Economist has some hard evidence to back up the theory. The obvious corollary is to online communities or group discussions, Kottke argues (and I agree). As he puts it:

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