Note: This was originally published as the daily newsletter for the Columbia Journalism Review, where I am the chief digital writer
Last week, Facebook shut down the personal accounts of several researchers affiliated with New York University, claiming that their work—including a browser extension called Ad Observer, which allows users to share the ads that they are shown in their Facebook news feeds—violated the social network’s privacy policies. The company said that while it wants to help social scientists with their work, it can’t allow user information to be shared with third parties, in part because of the consent decree it signed with the Federal Trade Commission as part of a $5 billion settlement in the Camridge Analytica case in 2018. Researchers, including some of those who were involved in the NYU project, said Facebook’s behavior was not surprising, given the company’s long history of dragging its feet when it comes to sharing information. And not long after Facebook used the FTC consent decree as a justification for the shutdown, the federal agency took the unusual step of making public a letter it sent to Mark Zuckerberg, Facebook’s CEO, stating that if the company had contacted the FTC about the research, “we would have pointed out that the consent decree does not bar Facebook from creating exceptions for good-faith research in the public interest.”
To discuss how Facebook responded in this case, its track record when it comes to social-science research, and the way that other platforms such as Twitter treat researchers, CJR brought together a number of experts using our Galley discussion platform. The group included Laura Edelson, a doctoral candidate in computer science at NYU and one of the senior scientists on the Ad Observatory team; Jonathan Mayer, a professor at Princeton and former chief technologist with the Federal Communication Commission; Julia Angwin, founder and editor-in-chief of The Markup, a data-driven investigative reporting startup that has a similar ad research tool called Citizen Browser; Neil Chilson, a fellow at the Charles Koch Institute and former chief technologist at the Federal Trade Commission; Nathalie Marechal of Ranking Digital Rights; and Rebekah Tromble, a doctoral candidate and director of the Institute for Data, Democracy & Politics at George Washington University.
Edelson has said the drastic action Facebook took against her and the rest of the team was the culmination of a series of escalating threats about the group’s research (they are currently lobbying the company to get their accounts reinstated), but that she also has good relationships with some people at the social network. “Facebook’s behavior toward our group has been… complicated,” she said. Since the group studies the safety and efficacy of Facebook’s systems around political ads and misinformation, Edelson said “there is always going to be an inherent tension there,” but that there are several people she has worked with at Facebook who are “smart and dedicated.” One thing that makes the company’s behavior somewhat confusing is that the user information Facebook says it is trying to protect is the names of advertisers in its political ad program, which are publicly available through its own Ad Library. “Those are, technically speaking, Facebook user names,” Edelson says. “We think they are public, and Facebook is saying they are not.”
Continue reading “Facebook’s excuses for shutting down research ring hollow”