Last Friday, Twitter suddenly started blocking anyone not logged into a Twitter account from seeing public tweets, reversing a feature that the platform had allowed since it launched in 2007. As The Verge reported, Twitter didn’t announce any policy change, and so it was initially unclear whether the block was intentional or just the latest in a series of technical glitches to have bedeviled the platform since Musk acquired it last year. Musk eventually tweeted that the change was a “temporary emergency measure” necessitated by what he described as the rampant “scraping,” or copying, of tweets by third parties in an act that he called “data pillaging.” At time of writing, the restriction appeared to have been lifted, according to Search Engine Roundtable. The group chats breathed a sigh of relief.
This wasn’t the end of the Twitter drama, however. On Saturday, Musk announced that logged-in users would also face restrictions when viewing tweets, in the form of a “rate limit” that would be determined based on their account status. Musk said that unverified users—in other words, anyone who hasn’t paid eight dollars a month for a subscription to the Twitter Blue service, or been awarded verified status by virtue of being an advertiser or celebrity—would be able to see a maximum of six hundred posts per day; verified accounts would be capped at six thousand. Musk later added that, in the near future, the rate limits would increase to eight hundred and eight thousand tweets per day for unverified and verified users, respectively, with new unverified accounts capped at four hundred.
As The Verge noted, Musk blamed the scraping of Twitter, in part, on companies that are trying to harvest data to train artificial-intelligence engines, but he didn’t mention that the incident might have been driven, at least in part, by his own decisions. Twitter recently imposed fees for access to its software API, which allows third-party services to pull tweets to display in their apps. And, since taking over the company, Musk has laid off more than three quarters of its staff, many of whom were involved in maintaining its technical infrastructure. Last November, an unnamed Twitter engineer told the MIT Technology Review that after watching the layoffs at the company, he was convinced that, in the future, “things will be broken more often [and] things will be broken for longer periods of time.” In March, a change by a single engineer led to an outage; two months later, the much-hyped live launch of Ron DeSantis’s presidential campaign via the Twitter Spaces feature was crippled by glitches. There have been other such examples.
Note: This was originally published as the daily newsletter at the Columbia Journalism Review, where I am the chief digital writer
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