Bill tries to rally the troops — again

The hot topic on various tech websites and blogs is Microsoft’s attempt to rally its troops and attack the new Web services market — an attempt that comes 10 years almost to the day after Microsoft tried to turn its giant ship around and get religion with respect to the Internet, a campaign that began with the famous “Internet tidal ave” memo from Bill Gates. This one begins with two memos: one from Bill G. and one from his new chief technology officer Ray Ozzie, one of the co-creators of IBM’s Lotus Notes and co-founder of Groove Networks. Tech guru Dave Winer managed to get hold of the two memos and has posted the full text of them on his website.

They make for very interesting reading — even if, as Dave and John Battelle suspect, they were written with the expectation that they would be leaked (Shelley at Burningbird thinks so too and Good Morning Silicon Valley says it might as well have been a press release.). If nothing else, the memos make it clear that Ray Ozzie is the new visionary at Microsoft, as Nicholas Carr points out on his blog. Om Malik says that despite the vision, Microsoft still appears to be looking in the rear-view mirror and ignoring the move to mobile devices or non-PC devices in their new vision. Robert Scoble says Microsofties are calling the Bill G. memo the “birthday memo” in honour of their supreme leader recently turning 50. Happy birthday, Bill.

Column: Call it YahooVo?

Here’s a column I posted at globeandmail.com about rumours that Yahoo might acquire TiVo:

“In what was no doubt a welcome ray of sunshine for shareholders of TiVo, the maker of personal video recorders announced a deal with Internet portal and search engine company Yahoo, which will allow TiVo owners to click a TV listing on Yahoo’s pages and automatically record shows on their PVR. This gave a small boost to TiVo’s somewhat beleaguered shares, but unfortunately the warm glow of the deal didn’t last for very long — the shares lost ground on Tuesday, the day after the announcement, and are still down by more than 50 per cent from their peak early last year.

Not surprisingly, the deal with Yahoo renewed the speculation that TiVo might be an acquisition target — if not for Yahoo then for Google, or Microsoft, or AOL, or maybe your Aunt Phyllis (that last one is just a joke). It might be stretching things a little to say that behind every TiVo takeover rumour there stands a disgruntled shareholder, but at this point an acquisition of the company seems to be about the only thing that might breathe some life into the share price. Although it more or less invented the PVR market, TiVo hasn’t been able to capitalize on that “first-mover” advantage, and so has been forced to watch the world pass it by.

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Yahoo and Tivo dating?

So Yahoo and TiVo announced a deal in which users of TiVo (why is the “v” capitalized? just wondering) will be able — under certain circumstances — to click a listing at Yahoo’s television-listing portal and have their TiVo record a show (if you’re Canadian, or any non-U.S. resident for that matter, don’t plan on having this ability until you are old and grey, unless you are already old and grey, in which case you will have to wait until you are dead). They will also reportedly have the ability to view Yahoo Photos on their TV and to see traffic reports, news and other services as well.

My colleague from the National Post, Mark Evans, theorizes that this might be the precursor to a Yahoo acquisition of TiVo (and Russell Shaw at ZDNet thinks so too, apparently), but I have to say that I don’t really see the logic. It’s obvious why TiVo might be interested, since the company has been struggling on its own, especially since its major partner DirecTV cut the PVR-maker loose and decided to see other people (the new services won’t work on DirecTV TiVos). And I can see why Yahoo might want to find more eyeballs for their content — but that doesn’t mean it has to buy the whole company. TiVo is losing market share to regular cable boxes with PVR functionality, and it’s not clear that aligning itself with Yahoo would change the situation dramatically.

Om seems skeptical as well, and notes that this feature has been available to AOL users for almost two years, something also noted by Good Morning Silicon Valley and Real Tech News.

MSFT ahead in AOL game?

My old pal Richard Siklos, whom I used to know way back before he got all famous because of his book on Conrad Black, has a story in the New York Times (via the International Herald Tribune) that says Microsoft is leading Google and Yahoo in the three-way wooing for America Online, which has gone from also-ran Internet has-been fiasco to belle of the ball in a relatively short period. However, Richard goes on to say that the talks have been difficult and appear to have bogged down over the issue of control. The discussions have been rumoured for some time, but Time Warner chairman Richard Parsons confirmed last week that the company was in talks with several major players about a partnership of some kind

Is quantum mechanics wrong?

Anyone remember “cold fusion?” The Guardian is running a piece about a controversial claim by a Harvard University scientist who says he has developed a power source that is orders of magnitude more powerful than conventional sources — and defies the laws of quantum mechanics: “Randell Mills, a Harvard University medic who also studied electrical engineering at Massachusetts Institute of Technology, claims to have built a prototype power source that generates up to 1,000 times more heat than conventional fuel. Independent scientists claim to have verified the experiments and Dr Mills says that his company, Blacklight Power, has tens of millions of dollars in investment lined up to bring the idea to market. And he claims to be just months away from unveiling his creation. The problem is that according to the rules of quantum mechanics, the physics that governs the behaviour of atoms, the idea is theoretically impossible.”

The ever-watchful gang over at slashdot.org note that Dr. Mills has been making these claims for some time: there’s a Reuters story from 1997, and a Village Voice story from 1999 which led to more skeptical comments on slashdot, and there is also a long entry in Wikipedia.org about Dr. Mills’ so-called “hydrino” theory. Still, the debate continues.

Jason Calacanis loses it

Being bought by AOL doesn’t seem to have mellowed Weblogs Inc. founder Jason Calacanis any — in fact, it seems to have riled him up even more. He recently posted a rant on his blog about another blog network called Creative-Weblogging.com, and how they “stole” his html code. Among other things, Jason says this makes them “look like a complete low-rent idiot,” then goes on to spray the other network with invective, saying “these slime buckets” recently raised some money and “whoever these loser investors are they should do some due diligence” because they are “investing in a bunch of worthless lies and cheats [and] whatever money you gave them is probably embezzled right now.” He finishes off by saying “if people think I’m going to get soft just because we were acquired they are sadly, and profoundly, mistaken. I’d tell you idiots you would be hearing from my lawyers, but at this point you should expect a call from AOL’s lawyers.” (The founder of Creative Weblogging has a response here). As more than one person has pointed out, including Ian Betteridge, these comments are clearly libelous and defamatory, and probably actionable. In any case, they are well outside the range of normal criticism, regardless of any similarities between the two websites. If borrowing the look and feel of a website or even some of the html code is illegal, than there are a lot of criminals out there.

Would we create the Web today?

Duke University lawyer and Creative Commons director James Boyle has a thoughtful piece in the Financial Times about the Web and whether it would (or could) be created today the way it is now. He ends with a depressing thought (via Slashdot):

“Why might we not create the web today? The web became hugely popular too quickly to control. The lawyers and policymakers and copyright holders were not there at the time of its conception. What would they have said, had they been? What would a web designed by the World Intellectual Property Organisation or the Disney Corporation have looked like? It would have looked more like pay-television, or Minitel, the French computer network…. The lawyers have learnt their lesson now. The regulation of technological development proceeds apace. When the next disruptive communications technology — the next worldwide web — is thought up, the lawyers and the logic of control will be much more evident. That is not a happy thought.”

Sony’s bait and switch

Princeton computer science professor Ed Felten writes about Sony’s DRM “rootkit,” which it installed without really telling you, and notes that the “patch” the company provides to remove the rootkit (which Sony claims is harmless) is “more than 3.5 megabytes in size, and appears to contain new versions of almost all the files included in the initial installation of the entire DRM system, as well as creating some new files. In short, they’re not just taking away the rootkit-like function — they’re almost certainly adding things to the system as well. And once again, they’re not disclosing what they’re doing.” As SiliconValley.com put it: “Sorry about those secret files — what we meant to install were these secret files.” Ed also points to a commentary by law professor Eric Goldman in which he ponders whether Sony’s EULA (end user license agreement) adequately disclosed what the company was installing. If it didn’t, it could be liable for legal action. Even if it did, it’s a pretty stupid move from a marketing point of view.

Update: Mark over at sysinternals.com got a response from the company that put together (badly, apparently) the rootkit software Sony’s CD installs, and they tried (and mostly failed) to rebut his criticisms of their kit and Sony’s behaviour.

Column: Nortel not out of the woods

Here’s a column I just posted at globeandmail.com about Nortel’s quarterly results:

“At this point, it’s not hard for Nortel Networks to impress anyone with its financial performance. All the company has to do is report a fairly clean quarter with maybe a little bit of growth here and there, no massive writedowns and no slashing of growth forecasts, and everyone goes home happy. And that’s pretty much what the networking-equipment maker did in its latest quarterly report — in fact, it did even better than that. Revenue, for example, climbed by a substantial amount in what is traditionally a weak quarter, and Nortel also narrowed its loss. To add some icing to the cake, the company even boosted its growth outlook for the current year.

So that’s it then — Nortel’s back. Right? Not so fast.

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Google wants to get to know you

Robert Scoble points out an interesting patent Google has filed for, described by Loren Baker over at Search Engine Journal, which describes a method for “personalization of placed content ordering in search results.” As Loren explains it, this would involve Google providing personalized search results — even for those who hadn’t expressly agreed to a customized search (as some users have by signing up for Google’s personalized search). The company describes how a number of factors could be used to generate a profile of a particular user, including the location of the computer they’re using, other sites they’ve visited recently, their age or marital status, and even the way they move the mouse or type on the keyboard.

Yahoo goes for Flash

Amid all the buzz about Web 2.0 services run by AJAX, such as Google Maps and Microsoft’s new Windows Live , it’s interesting to see that Yahoo has gone with Flash for its new and improved Yahoo Maps site. But is it better than Google Maps? There seems to be some debate on that, with some saying they like it better and others complaining that it’s slower to refresh and harder to use. I thought Yahoo’s version looked a little better in terms of the user interface than Google’s, and it was also quicker to update the map when I zoomed in on key spots, such as the Rouge River marsh near Pickering, Ontario, which I run and bicyle past every morning. Dragging the map around seemed slower on Yahoo than on Google, but Yahoo had some cool features, such as a draggable zoom window.

Although he gets into the useability a bit in his discussion of Yahoo’s maps, Robert Scoble of Microsoft spends most of his time talking about how both Yahoo Maps and Microsoft’s Virtual Earth are “doomed.” Why? Not because of the interface, he says, but because of how Google markets both its services and its open API — which allows others to create “mash-ups” and add-ons that enhance the value of the company’s map service. I think this is a good point. It’s not so much what you do, but how you do it, and what happens to it after you release it into the wild, so to speak. Google seems to get that better than others — so far at least.

Microsoft Live goes live

Is it just me, or does it feel like 1995 all over again? Not just because tech is back, but because Microsoft supremo Bill G. is talking about how Microsoft has gotten religion when it comes to the Web and interactivity, and wants to deliver a host of services over the Net — such as Windows Live Messenger (the new name for MSN Messenger), Live Favourites, Windows Live Mail (the successor to Hotmail), Office Live and a bunch of other things that all contain the word “live” (Of course, I’m probably not the only one to draw the obvious conclusion, which is that if everything is now “live” then by definition Microsoft’s previous products were “dead”).

In any case, Microsoft seems to have decided that since everyone is releasing things in beta now, it might as well do the same. Several of the ideas at ideas.live.com are invitation-only, while others such as the live.com webpage are buggy. This is odd, since start.com — which is virtually identical to live.com and has been around for months — works great even in Firefox and has features that live.com doesn’t. Live.com doesn’t support Firefox, has layout issues in my browser (Avant, which is basically just a front-end to IE), and crashed my Internet Explorer when I tried to load the page. So far, live.com doesn’t do anything that netvibes.com doesn’t do better, and does some things worse. Colour me unimpressed. I am not alone.

P.S. More than one person has noted how ironic it is that the Windows Live demo — one of the most highly-anticipated demos in years — crashed right at the moment Blake Irving was saying: “It’s easy. It’s live, and it has ‘me’ at the center of the universe.” Dave Winer called it “the worst public demo ever.”

Update: InformationWeek, in a blog posting on Windows Live, calls it “a big ol’ bucket of vaporware” while Russell Beattie says Microsoft is really working on “Monopoly 4.0” and Phil Wainewright says the software giant has simply cobbled together whatever they could find to give the impression that they haven’t missed the Web-services boat.

Column: Let Google scan…

Here’s a column I just posted at globeandmail.com about Google resuming its Library scanning project:

Google, the search-engine giant that has become so ubiquitous its name hardly even sounds stupid any more, has started scanning and indexing library books again under its contentious Google Print Library project, despite the fact that the company is being sued by several groups of authors and publishers. Under the project, Google has plans to scan millions of books from the collections of several university libraries, including Harvard, Stanford and the University of Michigan. The groups that have sued — including the Authors Guild, which represents several thousand U.S. writers, and the Association of American Publishers — argue that by doing so, Google is infringing on their copyright and therefore it must stop.

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Let Google scan those books

Google, the search-engine giant that has become so ubiquitous its name hardly even sounds stupid any more, has started scanning and indexing library books again under its contentious Google Print Library project, despite the fact that the company is being sued by several groups of authors and publishers. Under the project, Google has plans to scan millions of books from the collections of several university libraries, including Harvard, Stanford and the University of Michigan. The groups that have sued — including the Authors Guild, which represents several thousand U.S. writers, and the Association of American Publishers — argue that by doing so, Google is infringing on their copyright and therefore it must stop.

After meeting with the AAP in July, Google agreed to stop scanning books while it tried to reach an agreement with authors and publishers, or at least explain to them what it was trying to do, but said that it would begin scanning again on November 1. The company has said that it believes the library project falls under the “fair use” provisions of copyright law, which allow portions of copyrighted works to be used for certain public purposes, under certain conditions.

Although Google has reportedly said it will concentrate on rare and out-of-print books in the early stages of the project, the company says it still plans to scan all the library books it can, regardless of whether they are protected by copyright or not. Unless the author and publisher groups decide to back off in their fight against the search company, it seems inevitable that the two sides will wind up in court — which might actually be a good thing, since it could help to clarify just how far “fair use” rights extend in the new digital age.

Regardless of how the case is decided, this has to qualify as the biggest example of cutting off your nose to spite your face since the movie industry tried to kill the VCR. Instead of fighting Google on its scanning project, authors and publishers should be helping it as much as they can.

What is the biggest single problem confronting a new or non-blockbuster author? Finding an audience. Try as they might (and some try harder than others) publishers can’t market every book like it was the next Harry Potter, and so many valuable and worthwhile books don’t find the audience that they could. What better way could there be of connecting authors with interested readers than by having their books be part of a giant searchable archive, just as Google does with the web? No matter how arcane the topic of your book, someone can find it without even knowing that it exists — they search for a term, and if it appears in a book, excerpts from that book magically appear. Better still, Google will point them to places where they can buy it.

The issue isn’t whether Google will be providing complete copies of books on-line — it won’t. The company has made it clear that it will only be showing a few sentences from any particular work, and users will be restricted to a small number of searches for the same book, to prevent any desperate thief from piecing together his own book from repeated searches. Google also won’t be selling ads on pages that contain text from scanned books, to avoid the charge that they are profiting from someone else’s copyrighted work.

Despite all this, however, the Authors Guild and the AAP argue that Google is violating copyright simply by scanning the books — even if no one ever actually sees a single page from them. Even the argument that Google will be providing an almost unparalleled level of access to books to anyone, from anywhere — the kind of thing that libraries themselves do — doesn’t wash with the authors and publishers. One authors’ representative in Britain said that this is like saying “It’s okay to break into my house because you’re going to clean my kitchen.”

It’s hard to imagine a more unbalanced or antagonistic response to something that is so clearly a benefit — and not just a benefit to society but to the actual authors themselves. We’re not talking about a company scanning books and then making money from selling them, or even pieces of them. We’re talking about a company providing a kind of digital card catalogue for every book that has ever been published.

Not surprisingly, there is a debate raging among the literary and on-line community about whether Google’s project falls under the U.S. doctrine of fair use (which also exists in different forms in most other countries). That principle allows excerpts from a copyrighted work to be reproduced “for purposes such as criticism, comment, news reporting, teaching…, scholarship or research.” The clause in question says that determining fair use takes into account the purpose of the use, including whether it is commercial or not, and also the effect of the use upon the potential market for or value of the copyrighted work, and search engines have been found to fall under that provision in previous copyright cases.

Whether Google’s use can be categorized as commercial is debatable, but its effect on the potential market for a work shouldn’t be. It could be the best thing that ever happened to some authors and their works — and that’s why they should be greeting Google with open arms, not clenched fists.

SBC to Internet: We own you

Ed Whitacre, CEO of SBC Telecommunications, tells Businessweek magazine that as far as he’s concerned, telecoms and cable companies get to control the Internet:

“Q. How concerned are you about Internet upstarts like Google, MSN, Vonage, and others?

A. How do you think they’re going to get to customers? Through a broadband pipe. Cable companies have them. We have them. Now what they would like to do is use my pipes free, but I ain’t going to let them do that because we have spent this capital and we have to have a return on it. So there’s going to have to be some mechanism for these people who use these pipes to pay for the portion they’re using. Why should they be allowed to use my pipes? The Internet can’t be free in that sense, because we and the cable companies have made an investment and for a Google or Yahoo! or Vonage or anybody to expect to use these pipes [for] free is nuts!”

That’s a nice try, Ed. You may not be the only one to try that kind of thing, but let’s see you try to block access to Skype or Gmail unless someone pays up. And don’t large bandwidth users pay for traffic carried on a cable or telecom network already? SBC’s new business model sounds a little bit like extortion to me. Former Release 1.0 editor Kevin Werbach says we should be afraid. More discussion on the Interesting People list.

Update: The Washington Post has a story criticizing Ed, in which an SBC spokesman does some serious backpedalling on the whole arging-chay for andwidth-bay thing.