Sometimes we need to see horrific images like that Syrian boy washed up on the beach

As the refugee crisis continues to escalate in Europe, stories about the human toll that this takes on families trying to escape the war in Syria keep hitting the airwaves, including a recent news item about a truckload of more than 70 refugees who died of heatstroke in Austria, victims of a smuggler. On Wednesday, another soon-to-be iconic image of the crisis was published on a number of news sites: A photo of a young Syrian boy’s lifeless body, washed up on the Turkish seashore.

The photo of the boy, reportedly a three-year-old named Aylan Kurdi, triggered a debate not unlike the one that reverberated through the media-sphere after the shooting of Virginia journalists Alison Parker and Adam Ward last week, gunned down by a disgruntled former co-worker who shot live video of himself doing the deed.

The fact that social networks such as Twitter and Facebook tend to auto-play embedded videos and auto-show photos in a user’s stream became part of the discussion, since those settings force people to see such disturbing images whether they want to or not. But there’s a larger issue, which is the question of whether we have some kind of public duty to watch these horrific scenes, in order to force ourselves to confront the reality of the violence that is taking place around us.

Note: This was originally published at Fortune, where I was a senior writer from 2015 to 2017

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Twitter needs the news and the news needs Twitter

If you spend much time on Twitter, you already know that one of the things it excels at is breaking news, whether it’s real-time updates on demonstrations in Turkey, or early reports from an earthquake or tsunami halfway around the world. New research from the American Press Institute confirms that Twitter is a real-time news network for many users, and that is both good news and bad news for the company as it tries to re-ignite its flagging share price.

The study, which involved an online survey of more than 4,700 social media users, was a collaboration between the American Press Institute and Twitter, which funded the study and provided access to its database for the institute to use. Research firm DB5 analyzed and compiled the results.

Almost 90% of the users who responded to the survey said they use Twitter for news, and a majority (74%) say they do so every day. About 40% of them said they use Twitter to be alerted to breaking news, and about the same proportion said they use it to keep up with the news generally. About three quarters (73%) of those who use the service for news follow individual journalists, writers and commentators, and about two-thirds (62%) follow institutional or corporate news accounts.

Note: This was originally published at Fortune, where I was a senior writer from 2015 to 2017

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