{"id":588,"date":"2006-10-16T11:55:36","date_gmt":"2006-10-16T15:55:36","guid":{"rendered":"http:\/\/www.mathewingram.com\/work\/2006\/10\/16\/did-edelman-drop-the-ball-on-wal-mart\/"},"modified":"2006-10-16T11:55:36","modified_gmt":"2006-10-16T15:55:36","slug":"did-edelman-drop-the-ball-on-wal-mart","status":"publish","type":"post","link":"https:\/\/mathewingram.com\/work\/2006\/10\/16\/did-edelman-drop-the-ball-on-wal-mart\/","title":{"rendered":"Did Edelman drop the ball on Wal-Mart?"},"content":{"rendered":"<p>I wonder if Richard Edelman &#8212; or someone at the PR firm &#8212; is regretting that they ever decided to take Wal-Mart on as a client. It wasn&#8217;t that long ago that the company started a blogosphere <a href=\"http:\/\/www.nytimes.com\/2006\/03\/07\/technology\/07blog.html?ex=1299387600&amp;en=ae7585374bf280b9&amp;ei=5088\">flame war<\/a> because it provided PR material to bloggers as part of a campaign to win the hearts and minds of America, material that some bloggers used without saying where it came from. Should they have disclosed that? Yes. Was it Edelman&#8217;s fault they didn&#8217;t? That&#8217;s a tougher one to answer. I would argue that it isn&#8217;t, but others disagree.<\/p>\n<p>Now, the firm is under fire again for a <a href=\"http:\/\/walmartingacrossamerica.com\/\">&#8220;fake&#8221; blog<\/a> about how great it is to drive your RV around and park overnight in Wal-Mart parking lots, something I wrote about <a href=\"http:\/\/www.mathewingram.com\/work\/2006\/10\/15\/why-isnt-this-on-techmeme\/\">here<\/a> and many others have covered as well, including <a href=\"http:\/\/blog.holtz.com\/index.php\/weblog\/edelman_and_the_one_sided_conversation\/\">Shel Holtz<\/a>, <a href=\"http:\/\/publishing2.com\/2006\/10\/15\/edelman-wal-mart-and-the-loss-of-control-in-media\/\">Scott Karp<\/a> and <a href=\"http:\/\/www.deepjiveinterests.com\/2006\/10\/15\/edelman-sockpuppet-shennanigans-known-to-pr-community-little-else\/\">Tony Hung<\/a> at Deep Jive Interests. So far, no response from either Edelman or its most famous blogger, Steve Rubel. Is the war room on full alert? I would expect so. But one wishes someone would come out and say something &#8212; anything.<\/p>\n<p><img data-recalc-dims=\"1\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/www.mathewingram.com\/work\/wp-content\/uploads\/2006\/10\/Working-Families-ad.jpg?w=525\" alt=\"wal-mart\" \/><\/p>\n<p>There&#8217;s been a lot written about this, but it&#8217;s worth focusing on what exactly the point is. It&#8217;s not to beat up on Edelman, which I think is a fine company that does a lot of good work, and seems to want to do the right thing as far as the &#8220;conversation&#8221; is concerned. And I would argue that it&#8217;s not obvious the blog was a &#8220;fake&#8221; blog &#8212; from what I can tell, the people who wrote it really wanted to do such a trip, thought it was genuinely great, and simply got paid by Wal-Mart to do it.<\/p>\n<p>But the disclosure was almost completely lacking &#8212; lacking to such an extent that one of the bloggers&#8217; employers wasn&#8217;t even clear that there was sponsorship involved. Did Wal-Mart dictate what could be said about the blog? In all likelihood they did. And Edelman probably acquiesced at some point, when they shouldn&#8217;t have. If you&#8217;re going to try and have a genuine conversation &#8212; something Jeremy Wagstaff <a href=\"http:\/\/www.loosewireblog.com\/2006\/10\/the_real_conver.html\">isn&#8217;t even sure<\/a> is really possible when a PR company is involved &#8212; you&#8217;re going to have to try a lot harder than that.<\/p>\n<p><b>Update:<\/b><\/p>\n<p>Richard Edelman and Steve Rubel have both responded. See my updated post <a href=\"http:\/\/www.mathewingram.com\/work\/2006\/10\/16\/edelman-takes-ownership-of-wal-mart-blunder\/\">here<\/a>.<\/p>\n<div class=\"syndication-links\"><\/div>","protected":false},"excerpt":{"rendered":"<p>I wonder if Richard Edelman &#8212; or someone at the PR firm &#8212; is regretting that they ever decided to take Wal-Mart on as a client. It wasn&#8217;t that long ago that the company started a blogosphere flame war because it provided PR material to bloggers as part of a campaign to win the hearts &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/mathewingram.com\/work\/2006\/10\/16\/did-edelman-drop-the-ball-on-wal-mart\/\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Did Edelman drop the ball on Wal-Mart?&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_crsspst_to_mathewingramblogwordpresscom":false,"mf2_syndication":[],"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[1],"tags":[],"class_list":["post-588","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_sharing_enabled":true,"jetpack-related-posts":[],"_links":{"self":[{"href":"https:\/\/mathewingram.com\/work\/wp-json\/wp\/v2\/posts\/588","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mathewingram.com\/work\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mathewingram.com\/work\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mathewingram.com\/work\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mathewingram.com\/work\/wp-json\/wp\/v2\/comments?post=588"}],"version-history":[{"count":0,"href":"https:\/\/mathewingram.com\/work\/wp-json\/wp\/v2\/posts\/588\/revisions"}],"wp:attachment":[{"href":"https:\/\/mathewingram.com\/work\/wp-json\/wp\/v2\/media?parent=588"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mathewingram.com\/work\/wp-json\/wp\/v2\/categories?post=588"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mathewingram.com\/work\/wp-json\/wp\/v2\/tags?post=588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}