Oct 4th, 2007 | Media 2.0 | No Comments
Thanks to my mesh pal Mike Masnick from Techdirt for pointing me towards a recent column by Jeremy Wagstaff of Loose Wire (and the Wall Street Journal) that I had been meaning to post about. In the column, entitled “The Future of News,” Jeremy writes about how it’s difficult to talk about the future of news without admitting that the idea of what we call “news” has changed, and is continuing to change. As he puts its:
“There is no news. Or at least there is no longer a traditional, established and establishment definition of what is news.
Instead we have information. Some of it moving very fast, so it looks like news.”
This is partly the result of technology, in that more and more people are connected to sources of information than they used to be, even if those sources of information are friends or family on the other end of a cellphone or an MSN conversation, or a news feed. But all those connections have also expanded the definition of news:
“True, if someone hits a tall building with an airliner, that’s news to all of us. The U.S. invades or leaves Iraq; that’s news. But the rest of the time, news is a slippery beast that means different things to different people.”
And as newspapers and media websites everywhere are discovering, the news — the stuff people are really interested in — isn’t always what we put on the front page, or even the second or third page. Sometimes it’s the quirky or human-interest stories that really grab people. And yet, we routinely denigrate those types of stories.
“What we’re seeing with the Internet is not a revolution against the values of old media; a revolution against the notion that it’s only us who can dictate what is news.”
I couldn’t have said it better myself. Read the whole column here.
Sep 28th, 2007 | Blogs, Media 2.0 | No Comments
Every now and then, I come across a blog post that hits so close to home that I just find myself nodding, wordlessly, as I read it. Choire Sicha, the editor at Gawker and former editor at the New York Observer (whose name is pronounced “cory see-ka,” in case you’re interested) wrote just such a post on a topic close to my heart: namely, newspapers and blogs.
Choire’s post is entitled “Newspapers Now Stuffed Full Of Blogs, But No Clue Where To Put Them,” and he scans the landscape of newspaper blogs from the New York Times and the Guardian to the Chicago Tribune and the Miami Herald, and finds plenty of blogs, but poorly organized:
“Nearly all newspaper websites mistakenly segregate their blogs off with the other blogs. They’re organizing by form, not by content.
Readers just don’t come to a newspaper’s website looking for a messy passel of blogs. They come looking for sports, or fashion, no matter what “form” it’s in. Old newspaper editors may think blogs are some crazy different variety of publication; readers don’t.”
I’m not sure Choire is quite right on that one. I admit that ghettoizing blogs doesn’t seem quite right either, or grouping them together just because they’re blogs. But I also think that if the word means anything to people at all, it means a personal take on something — and one that encourages (hopefully) reader interaction in the form of comments, etc. I often look for blogs because I know they will give me that, and I expect others do as well. Choire makes a good point about lots of bloggers “screaming into the void,” with nary a comment on them — presumably because readers can’t find them. In many cases, I suspect that this is because the papers in question are making fairly poor use of things like prominently displayed RSS feeds, keywords that are hooked into Technorati or some other blog indexing engine, and the ability to ping blog search engines with new posts.
Jeff Jarvis makes the point that blogs may not even belong on newspaper sites in the first place. Jeff is a big believer in the idea of keeping blogs separate, and forming a loose federation with a newspaper (which is what he does with his PrezVid blog), and I think that is an interesting way of solving the monetization issue while still keeping the blogger’s voice separate and distinct.
Plenty of room for improvement, let’s put it that way 
Sep 1st, 2007 | Media 2.0 | 3 Comments
A fascinating announcement from Google about an arrangement with four of the world’s major wire services that will see their content featured more prominently on Google News. As far as I can tell, this deal has one major loser: namely, the thousands of newspapers that use content from those services, and are now going to see that traffic disappear.
As I understand it, the arrangement between Google and Associated Press, Agence France-Presse, the British Press Association and Canadian Press will see the content from those wire services appear on Google News with the logo of the wire service prominently displayed, and Google has agreed to give the wires’ version of a story prominence over the thousands of versions of that story that appear on the websites of the various newspapers that are members of AP, AFP, etc.
This is potentially explosive, I think. Whenever I search for a news story in Google News, I get hundreds of identical versions of that story from newspapers that picked it up from Associated Press — and I may even click through to the first newspaper that has a copy. But if I can see the story from the wire service itself, before it was edited or shortened or changed, I would probably prefer that. The Guardian’s Jemima Kiss has more here.
And while a Google spokesman said the changes “will have little impact on news organizations that receive traffic directly from Google News,” a Reuters story on the deal noted that:
“Because of Google’s campaign to simultaneously reduce duplicate articles, the original wire service article is likely to be featured in Google News instead of versions of the same article from newspaper customers, sapping ad revenue to those newspapers.”
In a sense, the deal with Google News puts wire services such as Reuters and AP into competition with the newspapers that are its members and customers — and will only increase the pressure on newspapers (and there are a lot of them) that continue to rely on wire copy to fill both their virtual and their real pages. And this new development is particularly interesting given Google’s recent plan to allow newsmakers to comment on Google News stories.
Further reading:
Dan Gillmor’s thoughts are here. Steven Hodson has some reaction at WinExtra and James Robertson thinks that the newspaper business has to go back to the future. Elsewhere, Tony Hung at Deep Jive Interests says this puts the lie to Google’s repeated protests that it doesn’t compete with newspapers, Danny Sullivan at Search Engine Watch puts the announcement into context, and my friend Scott Karp provides some perspective at Publishing 2.0. Steve Boriss also has a post at The Future of News.
And a commenter on Lost Remote’s post sums it up thus:
“Damn. I pay a ton of money for AP rights every year, and while it’s primary for the audience hitting our home page, I see a huge number of hits to that content from google news users. Guess I can kiss those eyeballs goodbye.”
Indeed. Although William Hartnett of the Palm Beach Post notes that those eyeballs aren’t really worth much anyway.
Aug 16th, 2007 | Media 2.0, Social Media | 1 Comment
Update:
As Allen Stern of Centernetworks notes in the comments here, and Mike Arrington notes in this follow-up post on USAToday, the paper says that its traffic not only hasn’t fallen but is actually up by double digits. Maybe we need to file this one under the heading: “better traffic data urgently needed.”
Original post:
There’s a post up at TechCrunch in which Mike Arrington raises the question of whether the USAToday’s high-profile launch of “Web 2.0″-style features — including comments on news stories, blogs, voting on stories, and so on — is paying off or not. According to the stats Mike has from Compete and comScore, traffic to the USAToday.com site has fallen over the past several months by anywhere from 14 to 29 per cent.
At first, I assumed — like some commenters — that this might be explained by a normal summer decline in readers, a lack of compelling news, etc. But as Mike points out in his graph, the Washington Post and the New York Times haven’t seen any similar decline over the same period.

Of course, all the usual caveats about traffic measurement should be inserted here — neither Compete nor comScore (nor any of the other major measurement agencies, for that matter) have what you would call 100-per-cent reliable statistics. But the fact that both of them together show a similar trend at least leads me to believe they are on the right track.
So what can we learn from all this? Mike wonders whether it’s possible that “news and social networking just don’t mix.” But I think Tish Grier — who was involved with Jay Rosen’s Assignment Zero crowd-sourcing project, among other things — gets closer to the mark with her post, in which she argues (as I have in the past) that, well… social networking is hard.
You can’t just set up shop and expect people to suddenly show up and start contributing and interacting. For one thing, as Chris Heuer argues, online community doesn’t fit with everyone and everything. There also needs to be real interaction from the newspaper side as well, and encouragement and moderation and so on. It’s like gardening, not construction. And there has to be a reason for people to want to participate, as someone notes in the comments on Mike’s post.
Much like gardening, it also takes time for the fruits of your labours to become obvious — I’m not sure we should write USAToday’s experiment off just yet.
Aug 15th, 2007 | Media 2.0 | No Comments
Doc Searls has an excellent post up with some advice for newspapers trying to make their websites better. One quibble: he’s still trying to push the “charge for the new, give away the old” idea, which I gave him some grief for last time be brought it up (and he gracefully admitted that he might not be right about the “charge for the new” part).
In any case, the rest of his advice — including the “give away the old” part of the above statement — makes perfect sense and should be laminated and posted in every newsroom from sea to shining sea. Bon mots include the following:
Start following, and linking to, local bloggers and even competing papers (such as the local arts weeklies). You’re not the only game in town anymore, and haven’t been for some time.
The whole “bloggers vs. journalism” thing is a red herring, and a rotten one at that. There’s a symbiosis that needs to happen, and it’s barely beginning. Get in front of it, and everybody will benefit.
Stop calling everything “content”. It’s a bullshit word that the dot-commers started using back in the ’90s as a wrapper for everything that could be digitized and put online… Your job is journalism, not container cargo.
There’s plenty more where those came from. Go read the whole thing — I’ll wait.